Generally, as narrow Subject Matter Expert (SME) contribute to implementation projects at the direction of Senior Implementation Managers. More specifically:
- Participate and prepare deliverables for needs and gap analyses based on review of client issues, requirements, current pain points.
- Platform Implementation Activities to include participation and contribution for the following:
- Discovery sessions with client and internal stakeholders
- Define configuration options to meet accounting, operations and reporting needs
- Define approach to user reporting hierarchies
- Define approach for custom user work flows
- Conduct End-user training
- Recommend custom reports based on client needs using advanced data analysis skills
- Implement interfaces to third party systems using data mapping skills
- Oversee client unit/integration/acceptance testing
- Assist in new features specification and functional enhancements to the Platform
- Ability and willingness to travel